The allegations read: Without admitting or denying the findings, robinson consented to the sanctions and to the entry of findings that he settled a customer's complaints by issuing three checks in the total amount of $12,203.23 to the customer's wife, without the knowledge or approval of his member firm. The findings stated that the customer complained, on three separate occasions, to robinson regarding the amount of commissions that he charged. Rather than bringing the customer's complaints to the attention of his firm, robinson settled them.
