The allegations read: Claimants allege that they invested a total of $80,000 in november 2014 with the instruction that they needed the money for retirement and did not want to invest in anything that would lose money. Claimant [customer name] claims that by july 2015, she lost a total of $17,315.99. Claimant [customer name] claims that by march 2017 she lost $11,000.